Returns & Exchanges
At The Curated, we strive for timeless satisfaction and offer a 14-day return window for all unworn garments in their original packaging. We ensure a seamless process to help you find the perfect fit or receive a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the items, including all original tags and protective dust bags, into the shipping box and securely seal it.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand over your parcel at any authorized courier location and keep your tracking receipt until your refund has been processed by our team.
